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University of Colorado Admin Assistant III in Denver, Colorado

Admin Assistant III

University of Colorado Denver

Admin Assistant III - 33391 University Staff Description

Position Details

University of Colorado | Denver

Official Title: Admin Assistant III

Working Title: Admin Assistant III

FTE: Full-time

Salary Range: $48,396 - $54,883

Position #00804370- Requisition #33391

Join the University of Colorado Denver

About the University of Colorado - Denver (https://apptrkr.com/get_redirect.php?id=5204522&targetURL=https://www.ucdenver.edu/about-cu-denver)

The University of Colorado Denver is the state's premier public urban research university and equity-serving institution. Globally connected and locally invested, CU Denver partners with future-focused learners and communities to design accessible, relevant, transformative educational experiences for every stage of life and career. Across seven schools and colleges in the heart of downtown Denver, our leading faculty inspires and works alongside students to solve complex challenges through break through innovations and impactful research, and creative work. As part of the state's largest university system, CU Denver is a major contributor to the Colorado economy, with 2,000 employees and an annual economic impact of $800 million. For more information, visit ucdenver.edu .

Job Description

  • Applications are accepted electronically ONLY at www.cu.edu/cu-careers (https://apptrkr.com/get_redirect.php?id=5204522&targetURL=http://www.cu.edu/cu-careers) *

The College of Engineering, Design and Computing - Department of Bioengineering Campus seeks an Administrative Assistant III to work in the Center for Inclusive Design and Engineering's Assistive Technology Clinic located on the Denver Campus in downtown Denver.

The Center for Inclusive Design and Engineering (CIDE) is a program within the Department of Bioengineering, College of Engineering, Design and Computing, University of Colorado Denver|Anschutz Medical Campus. Our mission is to empower individuals with disabilities to achieve their highest potential through the use of assistive technology, by providing exemplary clinical services, consultation, education, research and innovative technology development. This full-time University Staff (non-classified) position will work at our downtown UC Denver location.

The Administrative Assistant III is responsible for performing administrative duties, including but not limited to: Scheduling, billing invoices and expense reimbursement, provide efficient, effective, quality customer service through a variety of duties including, but not limited to, patient check-in, registration, scheduling, outbound calling, and some referral management. They will comply with established company policies and procedures,

This position will work Monday through Friday 8 a.m. to 5 p.m. and is also responsible for opening and closing the office. This position will be required to maintain strict confidentiality under HIPPA guidelines, and treat faculty, therapists, staff, clinic clients and visitors with respect. Professionalism in dress and behavior is essential.

Administrative Assistant III

What you will do:

  • Front desk receptionist duties, including but not limited to: Serve as first point of contact for internal and external customers; answering phone, faxing and copying; sorting and distributing mail; greeting and registering patients in the clinic according to established protocols; responding to email and phone inquiries and maintaining good communication with patients and care givers; and providing customer assistance to individuals with disabilities who may need assistance in completing necessary forms.

  • Primary administrative support for CIDE's Assistive Technology Clinic program , including but not limited to: designing and implementing record keeping system by managing and tracking referrals; conducting insurance/payer verifications and authorizations; scheduling and appointment management; create invoices for services, submit and track billing, manage and oversee financial reconciliation of invoices; medical records management in electronic medical records system; communicating with suppliers, caregivers, clients, insurance companies, etc.; reviewing, purchasing and managing clinic supplies after approval by Program Director per policies and procedures for CIDE; creating, maintaining, and running reports.

  • General CIDE program support , including: answering phone and email inquiries and routing the community to the correct team or person within CIDE; organizing and maintaining shared office space and equipment; management and procurement of general office supplies; creating and managing clinic observation schedules for bioengineering students; assisting with annual fundraising events and special projects; providing support to CIDE faculty and leadership as needed; attending weekly staff meetings and providing minutes.

  • Providing responsive high-quality customer service to clients, students and visitors over the phone, in person and through e-mail.

Qualifications you already possess (Minimum Qualifications)

  • Bachelor's Degree from an accredited institution of higher education or equivalent professional experience. (The educational requirement may be substituted by professional experience on a year for year basis)

  • At least three years of general clerical experience with experience in office administration/coordination, with responsibilities in areas such as customer service, medical record management, clinic scheduling or billing.

  • Experience utilizing MS Outlook; experience will include utilizing electronic mail and calendars and electronically scheduling meetings, appointments, and conferences.

  • Experience utilizing Microsoft Word to develop, edit and update reports, letters and correspondence.

  • Spanish speaking proficiency

Preferred Qualification to possess (Preferred Qualifications)

  • Experience utilizing Microsoft Excel to create, revise, maintain spreadsheets.

  • Experience and knowledge with an electronic medical records system.

  • Experience providing administrative assistance in a medical clinic setting.

  • Experience and knowledge with processing and billing of medical insurance.

  • Experience and knowledge with verification of insurance and insurance authorization processes.

  • Experience interacting with persons with disabilities.

  • Experience processing deposits of checks and credit cards and tracking financial data.

  • Experience creating and maintaining both electronic filing systems.

  • Experience providing administrative assistance to faculty, staff and students within a higher education program.

Knowledge, Skills, and Abilities

  • Ability to communicate effectively in written form which includes the ability to check for typographical, grammatical and spelling errors.

  • Knowledge of general office procedures, protocol and professionalism; expert knowledge of Business English, spelling, punctuation and grammar.

  • Ability to manage multiple tasks simultaneously, adapt to changing priorities, manage time and meet deadlines.

  • Proven ability to work in a team environment, develop effective interpersonal relationships, provide superior customer service, and communicate verbally and in writing.

  • Proven knowledge of word processing, spreadsheet software, Email, and internet access software.

  • Proven data entry skills with ability to input information accurately; prepare and maintain detailed records, files, and reports on an ongoing basis.

  • Solid ability to work with accuracy and attention to detail.

  • Solid knowledge of money handling and mathematics.

Conditions of Employment

  • Occasional work during the evening and/or weekends may be required.

  • This position requires an onsite presence on campus 5 days a week.

As of 7/1/2023, The University of Colorado recommends employees be fully vaccinated from the COVID-19, but is not required. COVID recommendations and information can be found at: https://www.ucdenver.edu/coronavirus (https://apptrkr.com/get_redirect.php?id=5204522&targetURL=https://www.ucdenver.edu/coronavirus)

Compensation and Benefits

The salary range (or hiring range) for this position has been established at $48,396 - $54,883.

The salary of the finalist(s) selected for this role will be set based on a variety of factors, including but not limited to, internal equity, experience, education, specialty and training.

The above salary range (or hiring range) represents the University's good faith and reasonable estimate of the range of possible compensation at the time of posting.

This position is not eligible for overtime compensation.

Your total compensation goes beyond the number on your paycheck. The University of Colorado Denver provides generous leave, health plans and retirement contributions that add to your bottom line.

Benefits: https://www.cu.edu/employee-services/benefits (https://apptrkr.com/get_redirect.php?id=5204522&targetURL=https://www.cu.edu/employee-services/benefits)

Total Compensation Calculator: http://www.cu.edu/node/153125 (https://apptrkr.com/get_redirect.php?id=5204522&targetURL=http://www.cu.edu/node/153125)

Application Deadline

Applications will be accepted until the position is filled. Preference will be given to complete applications received by 5/7/24. Those who do not apply by this date may or may not be considered.

Required Application Materials:

To apply, please visit: http://www.cu.edu/cu-careers (https://apptrkr.com/get_redirect.php?id=5204522&targetURL=http://www.cu.edu/cu-careers) and attach:

  1. A cover letter which specifically addresses the job requirements and outlines qualifications

  2. A current CV/resume

  3. List of three references (we will notify you prior to contacting both on and off-list references)

Background Check Policy

The University of Colorado Denver strives to maintain a safe and productive educational, clinical, research and employment environment. All prospective employees and current employees must, therefore, consent to and pass background checks prior to any final appointment/employment.

Diversity and Equity

The University will provide reasonable accommodations to applicants with disabilities throughout the employment application process. To request an accommodation pursuant to the Americans with Disabilities Act, please contact the Human Resources ADA Coordinator at workplaceengagement@ucdenver.edu (https://apptrkr.com/get_redirect.php?id=5204522&targetURL=workplaceengagement@ucdenver.edu) .

The University of Colorado Denver is committed to recruiting, retaining, and promoting diverse faculty and staff. The university strives to promote a culture of inclusiveness, respect, communication and understanding. We encourage applications from Black, Indigenous, and people of color, women, persons with disabilities, persons within the LGBTQ+ community, and veterans. The University of Colorado is committed to diversity and equity in education and employment.

Questions should be directed to Kim Koole at Kimberly.koole@ucdenver.edu (https://apptrkr.com/get_redirect.php?id=5204522&targetURL=Kimberly.koole@ucdenver.edu)

Application Materials Required: Cover Letter, Resume/CV Job Category

: Administrative Support and Related Primary Location

: Denver Department: U0001 -- Anschutz Med Campus or Denver - 30262 - CEDC-Bioengineering ATP Schedule

: Full-time Posting Date

: Apr 23, 2024 Unposting Date

: Ongoing Posting Contact Name: Kim Koole Posting Contact Email: Kimberly.koole@ucdenver.edu (https://apptrkr.com/get_redirect.php?id=5204522&targetURL=Kimberly.koole@ucdenver.edu) Position Number: 00804370

To apply, please visit: https://cu.taleo.net/careersection/2/jobdetail.ftl?job=33391&lang=en (https://apptrkr.com/5204522)

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The University of Colorado does not discriminate on the basis of race, color, national origin, sex, age, pregnancy, disability, creed, religion, sexual orientation, gender identity, gender expression, veteran status, political affiliation, or political philosophy. All qualified individuals are encouraged to apply.

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