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University of Colorado Administrative Assistant II in Denver, Colorado

University of Colorado Anschutz Medical Campus

School of Medicine/Department of Psychiatry/Addiction Research and Treatment Services/Adult Outpatient

Administrative Assistant II

Position # 00729626 / Posting #16136

The University of Colorado Anschutz Medical Campus seeks individuals with demonstrated commitment to creating an inclusive learning and working environment. We value the ability to engage effectively with students, faculty and staff of diverse backgrounds.

The Addiction Research and Treatment Services/Adult Outpatient has an opening for a /full-time /University Staff (unclassified) Administrative Assistant II position.

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A national leader in health care and life sciences, CU Anschutz is the only comprehensive academic health sciences center in Colorado and the largest in the Rocky Mountain region. Located in Aurora, Colo., it is one of the newest education, research and patient care facilities in the world. With six schools and colleges, CU Anschutz trains the health sciences workforce of the future by blending education, research and clinical care all in one place. This strategic collaboration among diverse health care fields allows knowledge to travel directly from the research bench to the patient’s bedside. Read CU Anschutz Quick Facts here.

The University of Colorado Anshcutz Medical Campus seeks a full-time, University Staff (non-classified) Administrative Assistant II for the Addiction Research and Treatment Services (ARTS) Adult Outpatient Program (AOP), with clinic locations in Denver, Aurora and Arvada. ARTS-AOP is a part of the University of Colorado Anschutz Medical Campus, School of Medicine, Department of Psychiatry. ARTS Adult Outpatient clinics provide drug and alcohol assessment, psychosocial and pharmacological treatment for adults. Programs in various clinic locations include traditional outpatient, intensive outpatient and may contain specialty services for clients referred by the criminal justice system, county departments of human services, and services for pregnant women, individuals who are HIV-positive and gender responsive services.

This position supports drug and alcohol assessment, psychosocial, and pharmacological treatment to adult substance abuse clients at one of ARTS Adult Outpatient Program clinics in the Greater Metro Denver Area (Denver, Arvada, Aurora). This is a full-time, University Staff (non-classified) front desk/reception/administrative position that is responsible for checking in patients, collecting fees, tracking and scheduling appointments, ordering supplies, checking for any balances owed by patients, working closely with ARTS Centralized Billing and Management, as well as other duties as assigned. Standard working hours are Monday through Friday, 5:15 a.m. to 2:15 p.m. This position will also be required to work periodically for a limited number of hours on some Saturdays.

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Job Responsibilities:

  • Oversee front desk/administrative activities at an ARTS Adult Outpatient Program clinic.

  • Ensure front desk activities are scheduled and completed in a smooth and efficient manner.

  • Schedule and maintain multiple electronic appointment books.

  • Arrange staff schedules to ensure adequate coverage in the clinic.

  • Accurately collect, track and record patient fee payments.

  • Enter data into, and maintain accurate records, in the patient billing system.

  • Gather patient statistical data for reporting purposes.

  • Order, maintain, and accurately track expenditures of office and medical supplies.

  • Administer confidential patient information and records.

  • Release confidential patient information with appropriate authorizations.

  • Prepare charts for methadone, drug-free, evaluations and DUI intakes.

  • Work comfortably with patients who are referred from various sources, including parole/probation departments, department of social services, and other entities who work with patients with substance use disorder.

  • Undergo training and become certified to retain a University of Colorado purchasing card and make purchases as directed.

  • Go outside of the clinic to make purchases for the clinic as needed, often with little advance notice.

  • Maintain all purchase records, invoices, receipts and documentation for monthly review and approval.

  • Ensure the clinic’s bills, invoices and requests for payment are paid in a timely manner.

  • Collect same-sex urine samples and specimens.

  • Conduct blood-alcohol level tests and record results.

  • Provide in-person and telephone reception.

  • Provide excellent customer service to internal and external stakeholders.

  • Provide information on program services and respond courteously to queries.

  • Perform other duties as required or assigned by supervisor.


  • Continuously maintain accurate and up-to-date records and/or notes as required by agency policy.

  • Ensure all appropriate releases of information are signed and up-to-date prior to releasing information.

  • Perform other related duties as assigned, including but not limited to: billing and voucher tracking, data tracking, and data analysis/reporting.

This description is a summary only and is describing the general level of work being performed, it is not intended to be all-inclusive. The duties of this position may change from time to time and/or based on business need. We reserve the right to add or delete duties and responsibilities at the discretion of the supervisor and/or hiring authority.

PLEASE NOTE: Candidates will be responsible for travel expenses related to the interview process and any relocation expenses, if applicable.

Salary and Benefits:

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The salary range for this position has been established at $ 34,068 - $41,268 and is commensurate with skills and experience.

This position is eligible for overtime compensation

Your total compensation goes beyond the number on your paycheck. The University of Colorado provides generous leave, health plans and retirement contributions that add to your bottom line.


Total Compensation Calculator:

Diversity and Equity:

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Please click here for information on disability accommodations:

The University of Colorado Denver | Anschutz Medical Campus is committed to recruiting and supporting a diverse student body, faculty and administrative staff. The university strives to promote a culture of inclusiveness, respect, communication and understanding. We encourage applications from women, ethnic minorities, persons with disabilities and all veterans. The University of Colorado is committed to diversity and equality in education and employment.

The University of Colorado Denver | Anschutz Medical Campus is dedicated to ensuring a safe and secure environment for our faculty, staff, students and visitors. To assist in achieving that goal, we conduct background investigations for all prospective employees.

_Required Qualifications:__ _

  • High school diploma or General Education Diploma (GED)

  • Two (2) years of general clerical experience; six (6) months of which must include working in a front desk/reception role.


  • Successfully completed college or university course work that is appropriate to this position’s work assignment, may substitute for the general clerical experience on a year-for-year basis, but not for the six (6) months of front desk/reception role experience.

_Conditions of Employment:_

  • Must possess and maintain a valid State of Colorado Driver’s License, or obtain one within 30 days if and when the position is offered (this position will be required to go outside of the clinic to order and pick-up purchases/supplies for the work unit or clinic).

  • Must agree to fingerprinting and criminal background check. Required background checks include a review with the Colorado Bureau of Investigation (CBI) AND the Central Registry of Child Protection (Trails).

  • Subject to pre-employment, post-accident, incident, and/or reasonable suspicion drug and alcohol testing per UCD Addiction Research and Treatment Services Department Policies.

  • Must be willing and able to work Monday through Friday, 5:15 a.m. to 2:15 p.m.

  • Must be willing and able to periodically work for a limited number of hours on some Saturdays.

_Preferred Qualifications_:

  • Graduation from an accredited college or university with a Bachelor’s degree in psychology, social work, counseling, human services, or related field.

  • Experience working with clients who are involved with the criminal justice system, probation/parole, human services, and/or other similar referral sources.

  • Experience providing administrative support to clients, families, staff, and other stakeholders in a substance abuse treatment setting.

  • Experience working with clients who are undergoing medication assisted treatment (MAT).

  • Experience managing financial paperwork including creating invoices, tracking expenditures, and gathering statistical data.

  • Experience with creating, revising and managing electronic health records

  • Experience working successfully with multiple tasks in a high-pressure environment.

  • Experience or knowledge of basic therapeutic confrontation and structures.

  • Experience observing, monitoring and intervening in drug and/or alcohol treatment.

  • Possesses a current and valid Certified Addiction Counselor (CAC) 2 license or higher in good standing with the Colorado Department of Regulatory Agencies (DORA)

  • Bilingual in English and Spanish.


The successful candidate must demonstrate:

  • Ability to communicate effectively, both in writing and orally.

  • Ability to establish and maintain effective working relationships with employees at all levels throughout the institution

  • Ability to manage difficult behaviors.

  • Ability to engage successfully with substance dependent clients in treatment.

  • Ability to comply with established rules, policies and procedures and meet deadlines.

  • Ability to be open-minded and nonjudgmental.

  • Ability to develop healthy relationships and boundaries with clients.

  • Ability to exercise discretion and maintain patient confidentiality.

  • Ability to effectively and accurately check for typographical, grammatical and/or spelling errors in documents.

  • Experience of utilizing Microsoft Word to create documents, tables, mail merge, reports, etc.

  • Experience utilizing Microsoft Excel to create, revise, update and maintain spreadsheets and macro-enabled reports.

  • Experience using Microsoft Outlook to create, send and receive e-mail communication.

  • Experience with accurate and timely data entry.

  • Outstanding customer service skills.

  • Attention to detail

  • Demonstrated commitment and ability to advance diversity and inclusion.

Job: *Administrative Support and Related

Organization: *U0001 -- Denver-Anschutz Administration

Title: Administrative Assistant II

Location: Denver

Requisition ID: 16136